Terms and Conditions

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Aberfal First Aid Training

Terms and Conditions

Bookings and Cancellations: All bookings and cancellation to be made in writing by email, fax or post. All bookings are not final until both parties have confirmed the booking via writing by email, fax or post.

Payment: Full payment for any course should be made 10 days before the start date of a course. Payment can be made by cheque or via a direct bank transfer.

Certificates: Please allow 14 working days from course completion till delivery of the certificates; we will always try to get certificates out as soon as possible. We do reserve the right not to issue certificates where an invoice remains unpaid. All Certification fees are included within the course fee. Any requests for copies of certificates must be made in writing and are subject to an administration charge.

 Cancellations: In the event a candidate or candidates are cancelled altogether from the course the following charges will apply: –

Should you cancel your booking for any reason up to 7 days before the commencement of the course; Aberfal Outdoor Pursuits & Training will require 20% of the full cost.

Should you cancel your booking up to 5 days before the commencement of course; Aberfal Outdoor Pursuits & Training will require 50% of the full cost.

Should you cancel your booking up to 3 days before the commencement of course, Aberfal Outdoor Pursuits & Training will require 75% of the full cost.

Should you cancel your booking within 24 hours of the commencement of the session/course, The Adventure Center will require 100% of the full cost.

Course Timings & Attendance:  Delegates must adhere to the dates and timings as arranged in the booking confirmation process. Failure to attend any part of the course will result in the delegate’s removal from the course or final examination (where applicable).

 Fitness to Attend: Delegates placed on any of these courses must be free from any, condition or injury that will affect their ability to participate during the practical aspects of the course.

Re-qualification courses:  Before any Re-qualification booking is final Aberfal Outdoor Pursuits & Training would need confirmation that all candidates for this specific course all have: –

1) A current and valid ‘First Aid at Work’ Certificate (these certificates will have the name and HSE approval number of the previous training company).

2) A current ‘First Aid at Work’ Certificate that will expire within 1 month of the date above.

3) Lost Certificates will need to be confirmed by the previous training provider with written evidence of prior training.

4) A expired ‘First Aid at Work’ certificate which has not exceeded 28 days from the expiry date on the certificate.

Aberfal Outdoor Pursuits & Training would need a copy of the FAW certificates from all participants on at least the first day before training starts.
Anyone who cannot prove the above will not satisfy the HSE guidelines and will need to take the full ‘First Aid at Work’ course.

Force Majeur: Aberfal Outdoor Pursuits & Training cannot be held responsible for any incident or occurrence outside its control that affects the provision of any given course date, course content or course timing, and/or including cancellation, amendment or re-scheduling.

Where a course content or course timing has to be amended/cancelled/re-scheduled for whatever reason, Aberfal Outdoor Pursuits & Training will make every reasonable effort to make alternative arrangements.

Failure to Show:  Any delegate failing to attend a course will still reflect a bona-fide booking, the fee of which will be subject to our standard terms and conditions.

Right of Admission: Safety First Aid Training reserves the right to refuse admission to any delegate exhibiting unruly or anti-social behavior to either its staff or other delegates. Any such incident will result in the immediate removal of the offending party.

Conditions of service: As part of the continual review of safety and associated considerations, the conditions of booking are subject to change, clarification and modification at any time. Only the Owner (Sam Lonsdale) is empowered to vary or waive any of the conditions of booking.

 

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